If you have 15 minutes to watch an inspiring video, check out Steve Job’s commencement address at Stanford’s 2005 graduation below. Listen to the end – all three of his stories. I loved the honesty and the emotion it invoked (in me). He has a lovely turn of phrase … such as:
“No one wants to die – even people who want to go heaven don’t want to die to get there….Sorry to be so dramatic but it is quite true. Your time is limited so don’t waste it living someone else’s life. Don’t be trapped by dogma which is living with the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your own voice. And most importantly, have the courage to follow your heart and intuition – they somehow already know what you truly want to be come .”
This begs the questions:
What makes a great speaker? How is a great presentation constructed and delivered? Is a presentation about facts more or less appealing that those about possibilities? Are the answers as varied as the audience?
Here are some of my musings on what makes a great speaker and presentation and I would love to hear yours.
1. I’ve been told by friend and colleague Dianne Legrow that magnetic speakers ask powerful questions. A powerful question is one that may not have an answer. One that makes the audience stop and think. A powerful question can change the listener forever. Curiosity is evoked. Transformation can happen.
2. Have you noticed that often great presentations come from presenters that are present in the moment?
In other words, when people read a presentation or have it so structured that the focus is on the content only, the audience has implicit permission to not be present at that moment either.
3. A great presentation appeals to multiple learning styles.
We all know that some learners are visual, some auditory and some kinesthetic. We’ve also been taught about emotional intelligence. So why is it that we still do many of presentations with a power point projector and time at the end for questions? I have been guilty of this myself at times.
4. A great presenter knows how to manage the level of interaction with the audience.
This one is not always easy – especially when we want the audience members to be happy. But we’ve all been to presentations when someone who says they have a question but ends ups giving a lengthy personal comment or commentary.
If this happens to you, understand two things. First – this person is usually clueless as to how their behavior is affecting the others, so you may need be be direct with him or her. Second, the rest of the audience is counting on you to do just that. You might say, “You certainly have something interesting things to say. Is there a specific question you have?” Or if they go on repeatedly, “I bet you and I could talk about this for days, but let’s give someone else a chance shall we?”
My personal favorite was when a presenter told a rather talkative attendee, “You have had the opportunity to share a lot. Keep raising your hand and I will eventually call on you again. But for a while, I will be calling on others.”
5. Finally, great presenters speak to the resistance to the topic early on in the presentation.
This is also called sharing the ‘WIIFM’ You audience wants to know “What’s In It For Me?” They may, inadvertently of course, come with a rigidity and resistance along with their curiosity about the topic. Great presenters address this early so that the attendee is more relaxed and able to enjoy the information, and hopefully, the transformation, that is to come.
I am curious. What do you think makes great presentations? Feel free to share them in the comments section below.
Until next time,
Casey
PS Have you noticed that what worked to build your practice in the last decade may not be working this decade? Stay tuned for more tips on how to refresh your marketing for 2010. But as a hint – giving presentations in your community is a great way to build your connections, reputation and attract prospects.


























{ 21 comments… read them below or add one }
Great article! I’ve had fantastic mentoring from my father both for general presentations but also for a keynote we gave together. A few things from my father, presentor and media guru extraordinaire:
any time you want to self-disclose, ask yourself if it helps EXPAND the learning of your audience in some way. Too many speakers self-disclose and it can create a distance with the audience, can be embarassing (being “too much information!”), can be too grandious or putting down of ones self
less is more. You can’t share everything you know, so hone it down to a few main points.
Trust the reaction of the crowd and your own emotional sense of how the speech/presentation went. It MAY not be worth reading the evaluations because you will likely focus on the 2 negative comments and ignore the 900 positive ones!
You must alter your energy level for the size of the crowd. For smaller crowds (under 15) it’s almost ALWAYS better to be highly-interactive, any bigger it’s better to be more formal. But either way, you can’t be uber mellow to a small crowd and with a big crowd you have to be EXTRA animated
Pay very close attention to the ups and downs of your voice. If you have to, underline the word in the sentence that should be emphasized (in a very large keynote speech.) It will help the audience know what is important, will come off much more professional and be less distracting to your message if your tonality and “beat” is strong.
Be VERY protective of your subject matter and why people came. It is perfectly fine to tell someone, “that is a great question but not in the scope of today’s presentation.” You don’t have to answer everything!
Always think about your “desired outcomes” FIRST, before planning the talk. It should greatly inform what you should say, how to say it, and the flow.
As always, your contributions are extraordinary!
Love,
C
Thanks for another great post!
For me its about the speaker believing in their message, does it for me every time!
I think this is an excellent example from Julia Buckroyd http://ow.ly/ZRtT
John
http://www.onlinevents.co.uk
http://www.wilsoncounselling.co.uk
Thanks John – you always have great resources!
Casey, great article. I think that great presenters also have a good sense of humor and don’t take themselves too seriously (though they may be very serious about the material they are presenting). By lightening the mood they are better able to connect with their audiences. The audience is also more receptive to the message.
Well said, Francine. I did my first in-person presentation (after taking months off from it) and that was my main objective – have fun. And we did. Thanks for taking the time to comment.
Casey, this is great; thank you!
I recently found a gem of a resource on tips for speaking. It’s a book called “The Wealthy Speaker”, and it’s by speaker agent/coach Jane Atkinson.
If Casey’s book, “Be A Wealthy Therapist” is the gold standard of practice-building books (which I think it is!), then I think Jane’s book is the gold standard on developing yourself as a speaker, with her Ready/Aim/Fire approach.
I’ve done quite a bit of speaking and plan to do more. I love it because it just tends to be lucrative in general, and it’s fun, and it’s very “communal” with an audience (or it SHOULD be!). I think much of it is about catering to your client’s needs (the person/people who hire you to speak), and also tuning in to the your audience’s needs. Of course, in any audience, you can’t please everybody — Chellie Campbell (author of another great book, “The Wealthy Spirit”, about financial stress reduction) would say, that’s OK, not everybody is going to be “your people”.
I think speakers have to balance specificity of expertise with versatility for various speaking opportunities. I can speak all day on HIV issues and gay men’s mental health issues (my specialties over 18 years), but I also speak on general motivation and quality of life strategies (Self-Empowerment) to “Have the Life You Want!” (my brand for my newsletter and podcast). But I don’t speak all over on every topic; you don’t want to dilute your expertise. Speakers need a fairly narrow niche, just like therapists do, to target their “ideal client”, differentiate themselves from the competition, and highlight THEIR area of expertise. (Jane Atkinson says be an expert first, a speaker second).
To be a successful speaker, therapist, coach, healer, etc., it’s a matter of developing your special talents, interests, gifts, skills, and knowledge, combined with expert mentorship, like Casey, Jane, Chellie, and others give. I work with my business coaching clients all the time on the adage that keen mentorship in ANY field is certainly a keystone to success.
Thanks again, Casey!
Thanks for the resource Ken!
what a great post – direct, wise, honest and loaded with value – thanks!
I really appreciated the observations and realize I don’t ask powerful questions. I do try to be in the moment by having a framework of what I want to share but not too detailed. I sometimes feel unrehearsed, which I am, but I hope it leaves me open to feedback from the audience. Thanks for timely info as always.
Lesli
Lesli – I bet you are a great speaker!
Casey,
I love this topic-on being a better speaker. Becoming a better speaker is a journey and we all have our own strengths and struggles. From my perspective the best speaking is a “Balanced Speaker.” They are personal, professional, and playful. They know how to speak from the heart and to people’s heart first and foremost. Heart always wins over content and humor. Second, professional is the ability to be credible with great content, well organized, and understanding the science of speaking, and finally is playful. The ability to entertain, get the audience engaged in the moment, to loosen up and lighten up. If anyone wants to learn more- I have a DVD available called, “Balance Matters in Speaking-How to stand up, speak up and stand out without falling on your face.” Email me at brent@brentspeaks.com and check out http://www.brentobannon.com. Thanks Casey for your wonderful musings!!!
Thanks Brent for sharing your wisdom and expertise too!
I often find that I need some time after the speech to think about what I have heard and look at any notes I have taken. I usually find more to the presentation if I save my comments until I ponder a bit. Rarely is any speech a waste of time for me.
Love that reframe, Jack!
This is a subject i’ve been thinking a lot about. I would love to take time to become a better speaker. I have a plenty I’d like to say but I get snagged with some kind of immobility at the thought of actually going out and speaking. Thanks for the tips!
Hi Ilene,
I am delighted you are thinking about this. (If you might be interested, I be will be offering a four-part teleseminar called “Fill Your Appointment Book with Speaking” starting in a few weeks.)
These are good, basic tips for speaking. For a cornucopia of tips for public and professional speakers go to http://burtdubin.com. Lots of free downloadable articles and links to blogs and newsletters. As well as CD tutorials. Chock-full of great tips.
Thanks Elayne for the resources!
Casey,
I am so happy you are covering public speaking! I love to do presentations. I believe great speaches are: organized, funny, informative, utilizing a variety of learning styles, pithy, and interactive if possible.
Thank you for all you do!
Elizabeth
Back at cha Elizabeth!