Comments on: Creating raving fans is often in the details. http://therapistleadershipinstitute.com/blog/2783/creating-raving-fans-is-often-in-the-details/ Supporting and enriching the lives and careers of therapists worldwide. Fri, 03 Feb 2012 03:41:13 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Casey Truffo http://therapistleadershipinstitute.com/blog/2783/creating-raving-fans-is-often-in-the-details/comment-page-1/#comment-1262 Casey Truffo Wed, 24 Mar 2010 02:06:19 +0000 http://therapistleadershipinstitute.com/blog/?p=2783#comment-1262 Hi Marie, Thanks for sharing! Casey Hi Marie,
Thanks for sharing!
Casey

]]> By: Casey Truffo http://therapistleadershipinstitute.com/blog/2783/creating-raving-fans-is-often-in-the-details/comment-page-1/#comment-1261 Casey Truffo Wed, 24 Mar 2010 02:05:48 +0000 http://therapistleadershipinstitute.com/blog/?p=2783#comment-1261 Hi Francine, Thanks for the suggestion. We will certainly keep you in mind for the next conference. Hugs! Casey Hi Francine,
Thanks for the suggestion. We will certainly keep you in mind for the next conference.
Hugs!
Casey

]]> By: Marie Caterini Choppin http://therapistleadershipinstitute.com/blog/2783/creating-raving-fans-is-often-in-the-details/comment-page-1/#comment-1260 Marie Caterini Choppin Mon, 22 Mar 2010 17:55:31 +0000 http://therapistleadershipinstitute.com/blog/?p=2783#comment-1260 Thanks, Casey, for reminding me of the importance of noticing the details of how I relate to my clients. I am very good about calling potential and current clients back very quickly and I have often received complements and surprises about this. Most are surprised at how quickly I respond and are very pleased about this because many therapists either don't respond or take a few days to do so. Using a Blackberry has also allowed me to have quick responses to e-mails, which clients appreciate and notice. Thanks, again, and I'm glad you enjoyed Vancouver! Marie Thanks, Casey, for reminding me of the importance of noticing the details of how I relate to my clients. I am very good about calling potential and current clients back very quickly and I have often received complements and surprises about this. Most are surprised at how quickly I respond and are very pleased about this because many therapists either don’t respond or take a few days to do so. Using a Blackberry has also allowed me to have quick responses to e-mails, which clients appreciate and notice. Thanks, again, and I’m glad you enjoyed Vancouver!

Marie

]]> By: Francine Lapides http://therapistleadershipinstitute.com/blog/2783/creating-raving-fans-is-often-in-the-details/comment-page-1/#comment-1259 Francine Lapides Sat, 20 Mar 2010 20:19:17 +0000 http://therapistleadershipinstitute.com/blog/?p=2783#comment-1259 Casey, Nice line-up for this year's virtual leadership conference. And a great alternative to travel costs. I'd be interested in being considered in your line-up for next year. I have a speciality in teaching both real time and online courses in the application of neuroscience to ther practice of psychotherapy. I've presented ar venues across the US and this summer will be doing a week-long offering at the Cape Cod Institute. I wonder if you'd take a look at an online seminar I teach on the www.psybc.com website entitled: Keeping the Brain in Mind: How knowing more about the brain can make you a better therapist. You could also check out my credential at www.FrancineLapides.com I'll post my bio here. Francine Lapides, MFT, writes and teaches from attachment and psycho-neurobiological theories (including the arousal and regulation of affect) and their applications to relational and psychodynamic psychotherapy and adult romantic relationships. She supervised and taught psychotherapy through the 1970’s and has been in private practice in Santa Cruz, California since 1980. She has trained extensively with Daniel Siegel, is a 6-year member of Allan Schore's Berkeley study group and has been strongly influenced by relational principles developed at The Stone Center at Wellesley College. She teaches workshops and conferences across the United States and has an online seminar available at www.PsyBC.com Casey,
Nice line-up for this year’s virtual leadership conference. And a great alternative to travel costs. I’d be interested in being considered in your line-up for next year.
I have a speciality in teaching both real time and online courses in the application of neuroscience to ther practice of psychotherapy. I’ve presented ar venues across the US and this summer will be doing a week-long offering at the Cape Cod Institute.
I wonder if you’d take a look at an online seminar I teach on the http://www.psybc.com website entitled: Keeping the Brain in Mind: How knowing more about the brain can make you a better therapist.
You could also check out my credential at http://www.FrancineLapides.com
I’ll post my bio here.

Francine Lapides, MFT, writes and teaches from attachment and psycho-neurobiological theories (including the arousal and regulation of affect) and their applications to relational and psychodynamic psychotherapy and adult romantic relationships.
She supervised and taught psychotherapy through the 1970’s and has been in private practice in Santa Cruz, California since 1980. She has trained extensively with Daniel Siegel, is a 6-year member of Allan Schore’s Berkeley study group and has been strongly influenced by relational principles developed at The Stone Center at Wellesley College. She teaches workshops and conferences across the United States and has an online seminar available at http://www.PsyBC.com

]]> By: Casey Truffo http://therapistleadershipinstitute.com/blog/2783/creating-raving-fans-is-often-in-the-details/comment-page-1/#comment-1257 Casey Truffo Fri, 19 Mar 2010 03:00:48 +0000 http://therapistleadershipinstitute.com/blog/?p=2783#comment-1257 HI Ina! How precious you are to be so sensitive to the needs of your people. Hmmm... I hope others will share their thoughts for you. I know we have other body therapists in our community. I am curious to know what goes on in a session. ?? Blessings and thanks for welcoming me to your lovely city! xo C HI Ina!
How precious you are to be so sensitive to the needs of your people. Hmmm… I hope others will share their thoughts for you. I know we have other body therapists in our community. I am curious to know what goes on in a session. ??
Blessings and thanks for welcoming me to your lovely city!
xo
C

]]> By: Casey Truffo http://therapistleadershipinstitute.com/blog/2783/creating-raving-fans-is-often-in-the-details/comment-page-1/#comment-1256 Casey Truffo Fri, 19 Mar 2010 02:57:34 +0000 http://therapistleadershipinstitute.com/blog/?p=2783#comment-1256 Alisa, It is sad that people have come to expect poor customer service and that it is a surprise when you call back quickly. And how delightful that you give them sense of feeling important. Congrats on using your creativity in regard to the details when the space isn't your own. (I totally get it - I actually used to bring in homey touches and take them home each night that I sublet.) Many blessings, Casey Alisa,
It is sad that people have come to expect poor customer service and that it is a surprise when you call back quickly. And how delightful that you give them sense of feeling important. Congrats on using your creativity in regard to the details when the space isn’t your own. (I totally get it – I actually used to bring in homey touches and take them home each night that I sublet.)
Many blessings,
Casey

]]> By: Casey Truffo http://therapistleadershipinstitute.com/blog/2783/creating-raving-fans-is-often-in-the-details/comment-page-1/#comment-1255 Casey Truffo Fri, 19 Mar 2010 02:54:09 +0000 http://therapistleadershipinstitute.com/blog/?p=2783#comment-1255 Hi Kathy, You do indeed have a breathtaking city. I really love it here. Thanks for sharing your thoughts about the details. It is clear you offer a lovely experience. Hugs, Casey Hi Kathy,
You do indeed have a breathtaking city. I really love it here.
Thanks for sharing your thoughts about the details. It is clear you offer a lovely experience.
Hugs,
Casey

]]> By: Casey Truffo http://therapistleadershipinstitute.com/blog/2783/creating-raving-fans-is-often-in-the-details/comment-page-1/#comment-1254 Casey Truffo Fri, 19 Mar 2010 02:52:20 +0000 http://therapistleadershipinstitute.com/blog/?p=2783#comment-1254 What a lovely idea!! Nice! What a lovely idea!! Nice!

]]> By: Casey Truffo http://therapistleadershipinstitute.com/blog/2783/creating-raving-fans-is-often-in-the-details/comment-page-1/#comment-1253 Casey Truffo Fri, 19 Mar 2010 02:51:57 +0000 http://therapistleadershipinstitute.com/blog/?p=2783#comment-1253 Juliet, I am struck by how sad I am that we are not meeting here together. I too hope that we will one day be in the same country and spend time together! Hugs, Casey PS It was 2 degrees celcius this morning and I went running for about 45 minutes at the seawall in Stanley Park. I was bundled up and loved it! Juliet,
I am struck by how sad I am that we are not meeting here together. I too hope that we will one day be in the same country and spend time together!
Hugs,
Casey
PS It was 2 degrees celcius this morning and I went running for about 45 minutes at the seawall in Stanley Park. I was bundled up and loved it!

]]> By: Ina http://therapistleadershipinstitute.com/blog/2783/creating-raving-fans-is-often-in-the-details/comment-page-1/#comment-1252 Ina Thu, 18 Mar 2010 17:31:30 +0000 http://therapistleadershipinstitute.com/blog/?p=2783#comment-1252 I totally agree with you Casey. And I would love to offer my clients tea (I usually have a few bottles of water out and available) but my dilemma is that I practice body psychotherapy. I invite my clients to do lots of breathing and a full stomach isn't necessarily a good thing...plus I specialize in emotional eating... so treats are not ideal either...I light an unscented candle... but haven't found other ways to make it special that are suitable. Maybe others have creative ideas? Thank you:) I totally agree with you Casey. And I would love to offer my clients tea (I usually have a few bottles of water out and available) but my dilemma is that I practice body psychotherapy. I invite my clients to do lots of breathing and a full stomach isn’t necessarily a good thing…plus I specialize in emotional eating… so treats are not ideal either…I light an unscented candle… but haven’t found other ways to make it special that are suitable. Maybe others have creative ideas? Thank you:)

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